Backstage Tours at the Chick-fil-A Home Office


If you grew up near Atlanta, then you are probably well aware of who Truett Cathy is.  As a native of Atlanta, I grew up eating Chick-fil-A and Truett Cathy was a household name.


Truett Cathy, born before the Great Depression, became an entrepreneur at the early age of 8 by selling Coke to his neighbors.


Truett and his brother Ben began their first restaurant, the Dwarf Grill, in Hapeville, Georgia back in 1946. Originally selling beef (I know the cows are gasping), Truett did not begin selling his famous Chick-fil-A sandwich until the 1960s.  Over the years Truett has grown his family owned, now debt free business, into a multi billion dollar company.  With a variety of restaurants and foundations, Truett Cathy has left a remarkable legacy behind for others to learn from.

“Nearly every moment of every day we have the opportunity to give something to someone else—our time, our love, our resources. I have always found more joy in giving when I did not expect anything in return.”

– Quote from “Eat Mor Chikin: Inspire More People” by S. Truett Cathy, published 2002.


Today I had the pleasure of touring Chick-fil-A headquarters in Atlanta with fellow bloggers and members of the Chick-fil-A Mom’s Club.  Nestled in an 80-acre wooded campus full of beautiful landscaping and trails, is the Chick-fil-A home office.  Rated the highest ranking fast food restaurant in the U.S. for customer satisfaction according to the American Customer Satisfaction Index Restaurant Report of 2015, I was eager to find out more about this innovative and faith based company.  Our tour was different from the traditional “Backstage Tour” offered to families; however, as a mother that has taken her children on the traditional one, it is well worth the visit.


Reservations are required for tours.

With two options available, you are sure to find the one that best meets your families needs.

Option 1:  Regular Tour

Whet your appetite with a tasting of this cultural tour! Learn the history of the Chick-fil-A founder, Truett Cathy, and the core values of the company with a visit to the History Museum.  This tour is FREE and lasts about an hour.

Option 2:  The Deluxe Tour

Hungry for more? Experience Truett Cathy’s office, and take a quick shuttle ride to see new product development in “The Kitchen” and visit the “Hatch” innovation center.  This tour costs $15 per person (plus tax) and lasts two hours.


Truett Cathy loved cars! Inside the corporate offices you will find a collection of some of his prized possessions. One of these is this Bat Mobile. This Bat Mobile was one of three that was used in Batman Returns with Michael Keaton.

Today we were treated to the Deluxe Tour.  Tours begin in the Backstage room.  Here you are introduced to Chick-fil-A and learn about some pretty cool statistics.

Did you know that last year they used 200 million lemons for their lemonade?

Did you know that the Cows, the ones we have come to love, have been around for 20 years?

Did you know that Chick-fil-A has sold over 3 BILLION chicken sandwiches?


We also learned about the 3 BIG values that Truett and his company believe in that lead to success in life, work, and school.

Make smart decisions

Maximize your potential

Treat others right

We also get to see a creative movie highlighting this principles.  Can you guess the name?  No?

Night at the Mooseum

I just love that title.  Such a great play on their cow theme!


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My group began our tour at The Hatch. The Hatch is the known as the innovation center.  Here corporate employees and partners work to understand problems and needs as well as imagine new ideas.  They create prototypes and validate their ideas.  Here it is understood that it is okay to break things.  Not necessarily in the literal sense, but rather, it is okay here to make mistakes.  Mistakes need to be made at The Hatch, rather than in the restaurants.  Here, ideas come together!



One of my favorite parts of our tour was visiting The Kitchen. The Kitchen is the heart of the company!  Here chefs, dietitians, food scientists, etc.. gather to create and reinvent.  Today we had the AWESOME opportunity to sample a few things!  While I can’t tell you about two of them (just know you are going to love them), I can tell you about the Yogurt Parfait we got to sample.  If you visit Chick-fil-A in the morning you know that they offer a variety of items.  One of those is their Yogurt Parfait.  This week they made their Yogurt Parfaits even better!  Now they are made with GREEK YOGURT!  Did you know that?  I am looking forward to getting these more often!


The tour ended back at the home office.  Here we got to visit the museum featuring many items that showcase how Chick-fil-A has developed and changed over time.

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Pictured above is Truett’s office.  In front of his desk you can see a replica of the cart used to sell those Cokes I mentioned earlier.  The Treehouse, as you can see from the window, is located on the top floor of the home office among the tops of the trees.

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The tour ends on the bottom floor of the home office where guests can view some of his car collection.  Guests are also given a complimentary photo to commemorate their experience at Chick-fil-A.

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As I left the building today, I stopped by the front to take a picture.  I was always amazed with Chick-fil-A, but this made me love them even more–if that is honestly possible!

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If you are ever in the Atlanta area, you have to check this out!


Many images are personal images taken by me.  Some of the images were from the Chick-fil-A website.

2 thoughts on “Backstage Tours at the Chick-fil-A Home Office

  1. Julie Wood says:

    What a wonderful place to visit and I like what this company stands for. They really care about the customer. I have never eaten at this restaurant because they do not have any where I live. But someday on Vacation, I will visit this awesome place.

  2. sallygg says:

    Well, I didn’t know about most of this! We will be going to Atlanta in the fall so I know where I want to visit first 🙂 I think my family will enjoy this as well. Thanks so much for all the great information!

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